At KESARIYA GOLD PRIVATE LIMITED, every piece is crafted with care and certified for purity. We want you to shop with complete confidence while maintaining fairness in gold-based pricing.
Eligibility for Returns
- Returns are accepted within 7 days of delivery.
- The product must be:
- Unused and unworn
- In original condition
- With original invoice, certificate, and packaging intact
Non-Returnable Items
The following items are not eligible for return:
- Customized or made-to-order jewellery
- Engraved products
- Engraved products
- Coins and bullion
- Products damaged after delivery
- Items without original packaging or certification
Refund Calculation
- Refunds are based on the gold rate on the date of return approval, not the purchase date.
- Making charges are non-refundable.
- Any applicable taxes, courier, or handling charges may be deducted.
Return Process
- Submit a return request from your account or contact support.
- Our team will verify eligibility.
- Once approved, you will receive return instructions.
- After inspection, the refund is processed.
Refund Method
- Refunds are credited to the original payment method or registered bank account.
- Processing time: 7–10 working days after product verification.
