Delivery Locations

• India Branch: Deliveries across India
• Dubai Branch: Deliveries across UAE

Orders are fulfilled based on the branch selected at the time of purchase.

Delivery Timelines

• India: 3–7 business days
• Dubai (UAE): 2–5 business days

Custom or made-to-order jewellery may require additional processing time, which will be communicated at checkout.

Packaging & Security

• All jewellery is packed in tamper-proof, discreet packaging
• Every shipment is insured until delivery
• High-value orders may require ID verification at delivery

Shipping Charges

• Shipping charges (if any) are displayed clearly at checkout
• Promotional free-shipping offers may apply from time to time

Order Tracking

Once your order is shipped, you will receive:

• Tracking details via SMS/email
• Real-time delivery updates

Order Tracking

Once your order is shipped, you will receive:

• Tracking details via SMS/email
• Real-time delivery updates

Failed or Delayed Deliveries

• If delivery fails due to incorrect address or unavailability, our team will contact you
• Re-delivery may incur additional charges
• In rare cases of delay due to unforeseen circumstances, we will keep you informed

Important Notes

• Ensure your address and contact details are accurate
• Delivery timelines may vary during holidays or peak seasons
• KESARIYA GOLD PRIVATE LIMITED is not responsible for delays caused by courier partners beyond our control